Can I get a call back?

Sure! To receive a call back in regards to a sales or billing inquiry, you can do 1 of 2 things:

1.) Call our toll-free number, 1-800-250-7344, and leave a detailed message including your account information, name, and telephone number.

2.) Open a support ticket in the "General" or "Sales" support departments and request a call back. Inlcude your account information, name, and telephone number.

Call backs are usually done by the next business day.

*NOTE: We do not call outside of the USA or Canada!
-We do not provide technical assistance over the phone.
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מאמרים קשורים

I have a technical question, how do I get help?

Technical support is best serviced through our ticket support system. Once you open a ticket, a...

Sales or billing questions

Please forward all sales or billing questions to sales@mediacatch.com. You may also open a...

How do I track the status of my support ticket?

To view a ticket, please login to:https://secure.mediacatch.com/billing/or, if you have...