How do I track the status of my support ticket?


To view a ticket, please login to:

https://secure.mediacatch.com/billing/
or, if you have submitted a ticket from an email that is not your main billing email,
https://secure.mediacatch.com/support/

Enter the email address that you use to submit tickets and password that you have obtained from this system. You will be logged in to view all of the open and closed tickets that we have on record from that email address by clicking the "View Tickets" link.
  • 252 brukere syntes dette svaret var til hjelp
Var dette svaret til hjelp?

Relaterte artikler

I have a technical question, how do I get help?

Technical support is best serviced through our ticket support system. Once you open a ticket, a...

Sales or billing questions

Please forward all sales or billing questions to sales@mediacatch.com. You may also open a...

Can I get a call back?

Sure! To receive a call back in regards to a sales or billing inquiry, you can do 1 of 2 things:...