What is a server timeout?

If you are in a live FTP session and inactive for 300 seconds, the server will terminate your session (timeout) and you will need to reconnect. To avoid this, you must be active in your FTP session.
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What is FTP?

FTP, or File Transfer Protocol, is a way of transferring files over the Internet from a computer...

What is my FTP login information?

FTP access allows you to upload new content to your website for your users to see.Here is the FTP...

What folder do I upload in?

Once logged into FTP, you will need to upload in the public_html folder. The 'www' folder is a...

Where do I upload CGI/Perl?

Please upload all CGI/Perl files into your cgi-bin folder inside of public_html. Absolute...

What FTP client do you recommend?

We recommend a free open-source client called FileZilla: http://www.filezilla-project.org