How will I be invoiced?

For all of the plans that are listed "per month", we will calculate from the time you purchased the addon to the time your current package is up for renewal, and you will only be billed for the difference.

For example, lets say you have a yearly package. 4 Months from when you started you decide you want to buy 1 GB of extra disk space. Since there are 8 more months left on your package, you will only pay for 8 months worth of extra disk space up front, or $8.

*SSL Certificates can not be broken up into months and are only billed at the yearly rate.

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How do I cancel my account?

To cancel your account, please login to the billing system at...

How do I update my credit card information?

- Login to the your billing account at : https://secure.mediacatch.com/billing/- Click on...

How do I update my personal information?

- Login to your billing panel at : https://secure.mediacatch.com/billing/- Click on "My...

Can I order and pay with a check?

Sorry but currently we only accept credit card (Visa/MC/Discover/Amex) and PayPal.

Can I receive a printable invoice for my payments?

Yes, you can login to your billing panel, https://secure.mediacatch.com/billing/, and view a...