The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Choosing a Secure Password
When picking a password, make sure to chose something that is alpha-numeric, contains at least...
Do I need www before my site URL?
No, you can access your website's index page through both http://www.yoursite.com or...
How do I change the domain on my account?
To change the domain name on your account, you will need to open a billing ticket.
How do I set up my website for e-commerce?
To set up a website for ecommerce, you'll need to complete the following steps:1. Establish a...
How do I use Fantastico to install scripts?
1. To use Fantastico script auto-installer, login to your cPanel account via the login URL in...
How to Use the tracert Command
Traceroute is a command that shows you the path a
packet of information takes to get...
I want to move my domain name to you, what is the procedure?
1. After purchasing a web hosting plan, use the FTP information to begin uploading your website...
Index file naming conventions
By default our servers will look for (in order) a file by the name of index.html, index.cgi,...
Intermittent Site Availability
If you notice that your site (URL) brings up a 404 error page every so often when you are trying...
Should I keep a local copy of my website in case of trouble?
Absolutely! It is very easy to spend all night working hard on upgrading your site only to hit...
What is my absolute path?
The full path of your account would be, /home/username/public_html/