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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.



Article Awstats Explained, what does it all mean?
When reading your web statistics in AWStats you may see a few unfamiliar words and terms. This...
Views: 21671
Article Does my website get a control panel?
Yes. Every web hosting plan comes with a web browser based control panel. The control panel...
Views: 3962
Article How do I block an IP address?
If there is an IP address you want to block from your website, you can do so inside CPanel....
Views: 3713
Article How do I login to CPanel?
Below are a few mirror links that all lead to the same thing, CPanel:...
Views: 4274
Article How do I login to WHM?
-RESELLERS ONLY- Below are a few mirror links that all lead to the same thing, WHM (Web...
Views: 3111
Article How do I reset my cPanel password?
You can reset your cPanel password right from the billing control panel located at...
Views: 1294
Article How do I use the __ feature?
If you are having trouble using a feature, please try using the video tutorials inside of your...
Views: 2347
Article How to unzip a file on the server ?
- Login to cPanel - Click on 'File Manager'  and upload your file- Click on the zipped file you...
Views: 2532
Article Web Statistics terminology at a glance
The following is a simplified listing of the terms found in your web statistic reports: Hits =...
Views: 2712
Article Where are my raw log files?
They are located within your CPanel. Login and click "Statistics -> Download Raw Access Logs"
Views: 2280
Article WHM Error: "You do not have access to create that package (undefined)"
You first need to create a package on your WHM panel and then use that package in the "Account...
Views: 3534


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