Articles

 45 Day Money Back Guarantee

As of August 20th, 2008, for all new clients, we offer a 45 day money back guarantee. This does...

 Can I order and pay with a check?

Sorry but currently we only accept credit card (Visa/MC/Discover/Amex) and PayPal.

 Can I receive a printable invoice for my payments?

Yes, you can login to your billing panel, https://secure.mediacatch.com/billing/, and view a...

 Do you accept PayPal payments?

Yes!   PayPal is an option on the initial order form, and also as a payment option on the...

 How do I cancel my account?

To cancel your account, please login to the billing system at...

 How do I set up a PayPal Subscription?

If you'd like to automatically pay via PayPal every billing cycle, just open your invoice,...

 How do I update my credit card information?

- Login to the your billing account at : https://secure.mediacatch.com/billing/- Click on...

 How do I update my personal information?

- Login to your billing panel at : https://secure.mediacatch.com/billing/- Click on "My...

 How does recurring billing work?

Your account will be billed on the anniversary date of your billing method. If you ordered on...

 How will I be invoiced?

For all of the plans that are listed "per month", we will calculate from the time you...

 I forgot my username and/or password to the billing system.

If you forgot or lost your username for the billing system, please submit a Billing ticket with...

 What happens if my credit card is declined?

If your credit card is declined on a recurring charge, you will be notified promptly and you...